What do routes define in the nCino workflow?

In the context of nCino workflows, routes define the course from the starting point to the destination within a workflow process. This means they establish the path that a particular item, such as a loan application, will follow as it moves through the various stages of approval or processing. By mapping out these routes, users can visualize the movement of tasks and responsibilities, ensuring that each step is followed in an efficient and organized manner. This clarity is essential for managing workflows effectively and ensures that all necessary actions are completed in the right sequence, ultimately leading to a better customer experience and streamlined operations.

Understanding the function of routes helps organizations optimize their workflow processes and maintain compliance by providing a structured approach to task management. This makes it vital for anyone involved in the nCino platform to have a firm grasp of how routes influence the overall workflow.